AUS: ACCC Recalls Australia

ACCC Recalls Australia

http://www.productsafety.gov.au/content/index.phtml/itemId/995608

1. Implementation procedure

Name of the institution running website/application:Australian Cometition&Consumer Commission
Type of the institution running website/application:

an implementation execute by a government institution

Source of financing:

public resources - state budget

Year of launching the website/application: 2012 (Android application), 2011 (iPhone application)
Service's/application's rating:

2. Implementation's characteristics

Application ACCC Recalls Australia has been launched by the Australian Competition and Consumer Commission – as a tool for informing and protecting consumers against dangerous products.
The application is used by Australian consumers. The goal is to provide current information on products being withdrawn from the market. The ACCC Recalls Australia application consists of 4 modules – functions:
➢ The first function (Recalls) to send a user the latest information (notifications) of the product, and enable them to search for details concerning a particular product.
➢ The second function (Search) provides possibility to search for a product by name or category of products in a national database of products.
➢ The third function (Report) is for  reporting dangerous products to the Australian Competition and Consumer Commission. Information from users of the application state the reasons why a product may be dangerous, date and place of the occurrence of this product. The application also provides possibility to attach a photo of a product to the report.
➢ The fourth tab is general information about the application (About).

The application collects data on an ongoing basis from the website www.recalls.gov.au, which contains information on product safety in Australia.

The application is available for free on iPhone and Android.

 

A website of the implementing institution with links to the application

A website of the implementing institution with links to the application

A tab with notifications of withdrawn products

A tab with notifications of withdrawn products

Detailed information pertaining to a specific product

Detailed information pertaining to a specific product

Information on defects in a product

Information on defects in a product, as well as risk and recommended actions for users

Information on defects of a selected product

Information on defects of a selected product, as well as risk and recommended actions for users – continued

A tab for submitting reports on dangerous products

A tab for submitting reports on dangerous products

3. Detailed description categories

Type of the service's/application user:
  • G2C: citizens
The application service's usage area:
  • services: cooperation of institutions and citizens in the implementation of public tasks ("we inform, talk and cooperate")
A communication - an indication of all the media and dissemination
  • Application dedicated for mobile devices or computers local
Access to the full functionality of the service
  1. Access to the service is not required to verify the identity of users / does not require registration of your account.
Tracking of user's activity:
  • without verification / automatic verification
The service's/application's usage areas
  1. Promotional and informational activities carried out by public institutions
  2. Participation of citizens in collecting data (eg. Citizen scientist)
Forms of interaction with users:
  1. RSS Channel
  2. Search engine
  3. Transfer content - text, images, videos, etc.
Service's/Application's integration to social networking sites
  • Yes
Availability of service/application use instruction
  • None
Is the connection encrypted?
  • Yes

4. Service's/Application's integration with social networking sites

As for:
The project hasn't its profiles on networking sites:

5. Screen gallery