1. Implementation procedure
2. Implementation's characteristics
The FirstToSee is a crisis management system implemented in Pierce County, the United States. It was designed to support the existing emergency system rather than replace it.
The first level of the service’s functionality entails submitting reports on the observed crisis situations, such as accidents, natural disasters or crimes. The application aims to enhance the emergency system and not replace the emergency number.
A mobile application was created and made available to all users that allows them to report the necessity of undertaking an intervention by a particular group of emergency professionals. A report can take the form of a picture, description or a picture accompanied by a description. The reporting person specifies the location where the event occurred with the use of the available map (the application uses a location system) or by providing a concrete address.
It is also possible to make reports via the website.
Access to the service’s basic functionalities doesn’t require login.
The second level of the service’s functionality, which can be accessed after logging in, offers the following possibilities to users:
- keeping track of the changes within the area of the reported event;
- access to other reports;
- publishing intervention notifications through Twitter;
The FirstToSee service is integrated to Twitter (submitting reports). FirstToSee also uses YouTube where a series of instruction videos are available.
3. Detailed description categories
|Type of the service's/application user:||
|The application service's usage area:||
|A communication - an indication of all the media and dissemination||
|Access to the full functionality of the service||
|Tracking of user's activity:||
|The service's/application's usage areas||
|Forms of interaction with users:||
|Service's/Application's integration to social networking sites||
|Availability of service/application use instruction||
|Is the connection encrypted?||
4. Service's/Application's integration with social networking sites
|YouTube||number of subscribers: 10, number of films: 14|
5. Screen gallery
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