PL: NaprawmyTo!

NaprawmyTo!

http://naprawmyto.pl

1. Implementation procedure

Name of the institution running website/application:Pracownia Badań i Innowacji Społecznych „Stocznia”, Fundacja im. Stefana Batorego
Type of the institution running website/application:

an implementation carried out by a non-governmental institution or a private entity

Source of financing:

private resources – foundations, associations

Year of launching the website/application: 2011
Service's/application's rating:

2. Implementation's characteristics

NaprawmyTo! Service is an online systems for reporting issues – mending services needed, in particular cities, which take part in the project. The service consists in sending a message notification (alert), which is then transferred to an appropriate institution, responsible for a given category of the issue.

To create an alert, one needs to describe their problem, attach a photo, mark it on a map, as well as determine its category. In order to improve the transmission of information to the system, the application uses an IP/GPRS localization system. On the website, a user can view all the notifications sent and monitor, what actions are being taken with regards to solving the reported problems, or learn why a problem cannot be resolved. The alerts published on the website are organized by categories. Each alert subsite contains a description, map localization, might contain a photo showing a reported problem, information on a user, who reported the problem, as well as information on an institution that should respond to the alert, as well as its contact details. The website users can support the alert, report fixing a problem or write a comment. Information concerning statistics of open requests, those being currently in progress, as well as fixed, and those which will not be fixed, is available for each city – user of the website.

In order to fully use the resources of NaprawmyTo!, one needs to sign-in. Only logged in users can add alerts, all other activities (viewing alerts, supporting alerts, commenting, liking etc.) do not require loggin-in. The website allows to sign-in using Facebook profile. Integration with social media services also includes using ‘Like’ button from Facebook, as well as ‘Tweet’ button from Tweeter. The buttons are available on the pages of individual alerts.

Apart from a traditional website, NaprawmyTo! is also available as an application for mobile devices.

 

Homepage

Homepage

Viewing reported alerts

Viewing reported alerts

Information subsite concerning a single alert

Information subsite concerning a single alert

Reporting an alert

Reporting an alert

3. Detailed description categories

Type of the service's/application user:
  • G2C: citizens
  • G2G: state administration (and possibly the site owner. Others)
  • G2N: non-governmental (3rd sector)
The application service's usage area:
  • services: cooperation of institutions and citizens in the implementation of public tasks ("we inform, talk and cooperate")
A communication - an indication of all the media and dissemination
  • Independent website dedicated to the application / solution eGov
Access to the full functionality of the service
  1. Access to the service requires you to register your account on the site - registration requires a specific data
    • password
Tracking of user's activity:
  • verification via a link sent to your email
The service's/application's usage areas
  1. Collective decision making, crowdsourcing
Forms of interaction with users:
  1. Social networks (connected with Fb, Twitter, etc.)
  2. Comments
  3. Interactive maps/maps integrated with Google Maps
  4. Transfer content - text, images, videos, etc.
  5. Location users
Service's/Application's integration to social networking sites
  • Yes
Availability of service/application use instruction
Is the connection encrypted?
  • No

4. Service's/Application's integration with social networking sites

As for: 10.02.2015
Facebook number of fans: 1 492

5. Screen gallery